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The Rewards Wallet allows employees to accumulate rewards and redeem them when it's most convenient, offering more flexibility than individually-issued, small-value gift cards. In addition to providing employees with greater choice, employers save money with the ability to reclaim unused rewards for a restocking fee. With multi-factor authentication and other safeguards, the Rewards Wallet ensures a secure way to engage, recognize, and incentivize employees.
A wide variety of over 800 gift card brands are available, including popular global options like Visa eGift Cards and local options tailored to the recipient's country. All country-specific gift cards are delivered in the native currency with automated currency conversion.
Rewards are sent directly from the Wellable admin account and available is user accounts immediately. They can be sent on-demand or automatically based on milestones (e.g., birthdays, anniversaries, etc.).
Yes, you can send gift cards either individually or in batches directly from the Wellable admin account.
Rewards Wallet is designed to accommodate a global workforce. Employees can choose from a wide selection of gift cards available in their local market and currency, ensuring a seamless and relevant reward experience no matter irrespective of location.
Employees are notified via email when they receive a reward. The email will include details on how to redeem their gift card or other reward options available in their local market. Employees can also check their balance at any time in their Wellable account.
Yes, employees can choose to redeem their rewards whenever they like, either in full or in part, depending on their accumulated balance.
There is no cap on the amount of rewards employees can accumulate in their Rewards Wallet. They can continue to earn and redeem rewards as they engage in Wellable programs or hit milestones, providing ongoing motivation and engagement.
Yes, you can track the status of rewards in real-time, ensuring you have full visibility into the reward process.
You can cancel rewards sent to the Wallet within two weeks at no charge. After two weeks, cancellations incur a restocking fee.
No, there are no administrative fees associated with using the Rewards Wallet.
To prevent fraud, only authorized individuals can send rewards. Additionally, each reward sender has a cap on the per-reward amount and cumulative daily limits. Multi-factor authentication (MFA) is required for submitting reward orders and for any changes in admin permissions. The employee redemption process also requires MFA.