Your unique wellness goals deserve personalized support. Our dedicated Customer Success Managers become an extension of your team, crafting a program tailored to your specific needs. Experience collaborative success with Wellable.
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Smooth Onboarding & Implementation
Launch your wellness program swiftly and smoothly with expert guidance from your dedicated CSM.
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Personalized Program Design & Strategy
Partner with your CSM to create a customized program and strategy that reflects your organization's unique culture, goals, and employee needs.
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Incentive Design Expertise
Leverage your CSM's experience to create a compelling rewards model that keeps employees motivated and engaged.
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Data-Driven Optimization & Continuous Support
Monitor your program's success and make data-backed decisions with detailed reporting and strategic insights from your CSM.

Meet Our Customer Success Managers

Our Customer Success Managers are committed to helping you achieve your wellness objectives. With their expertise and passion, they provide hands-on guidance, ensuring that your wellness program not only meets but exceeds your organization's expectations.

Why Our Clients Love Their CSMs

"Our account manager was very easy to work with and provided a lot of information to help get us set up."

"What sets the Wellable team apart is their genuine passion for customer success. The team displayed remarkable empathy, actively listening to my concerns and going the extra mile to ensure my satisfaction. Their dedication to ensuring I achieved my desired outcomes was truly commendable."

Verified User in Staffing and Recruiting

"Our Customer Success Manager assists with planning challenges, sending email notifications, updating our bulletin board, managing our user access, giving incentive ideas, and making recommendations when we experience difficulties. Most importantly, she spends time analyzing the participation patterns after each challenge and makes data-driven recommendations on how to get more of our employees involved in the program. The analytics and reports features are comprehensive and valuable for monitoring the success of the program as well."

Verified User in Primary/Secondary Education

"Emily, our Wellable Account Manager, has been a wealth of information and support since we have implemented the Wellable platform at our organization. She has been instrumental in getting our first Wellable Challenge up and running smoothly and was always there throughout its completion. We have had a great experience with Emily and are currently participating in The Wellable Challenge."

"Customer success manager is fantastic and responsive."

"Our account manager and all staff at Wellable were extremely friendly, knowledgable and helpful."

Verified User in Hospital & Health Care

"We are also very impressed by the customer service team as well as the helpfulness, timeliness, and professionalism of our Account Manager, Meg 😊"

"Our account manager was also extremely helpful and I barely had to think about the administration of the challenge so I was able to focus on my other tasks."

"This is an easy to use system that does not add administrative burdens to the organization. Our account manager implements and tracks new challenges and communicates with the team regarding the status and completion of each challenge. Administratively, my duties are minimal but the overall engagement is great!"

Verified User in Hospital & Health Care

"I really enjoy the account manager assigned to my account as she has provided great insight into growing our overall wellness program and offers all sorts of programs Wellable can be a service too."

Verified User in Computer Software

"The Customer Success Team is fantastic, I love working with our Customer Success Manager, Michaela, we bounce ideas back and forth, and she is quick to respond."

"Amazing customer service - 24/7 customer support and dedicated CSM"

"The Wellable team is unbelievably helpful- the customer service from sales to implementation and customer success is incredible. They are proactive in reaching out, jumping in to help and explaining things in detail. Their implementation process is well thought out with easy to follow steps and deadlines. I appreciate the continued detailed instructions for managing our program each month."

"Also loved working with Our Account Manager, Emily Clover, she made everything so easy to understand and was a big help from the very beginning in the planning stages and throughout the entire challenge. She was readily available to answer any questions along the way, loved her friendliness and willingness to help!"

"My account manager has been so supportive of our program and is always helping me come up with ways to make a greater impact for my team."

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Discover the power of personalized wellness support

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